The actions or behaviour we consider abuse in our game include, but are not limited to, the following:

• Account abuse
• Game refund abuse
• Chat abuse
• Payment refund abuse
• Emoji spamming/abuse
• Insulting and/or abusive naming (e.g. political statements, etc.)
• Insulting and/or abusive profile pictures (e.g. political statements, emblems, etc.)
• Abuse via Customer Service
• Abusive use of game mechanics

For further information, contact our Customer Service. To do so, tap on the speech bubble in the upper right corner.

Enjoy Rummy Relax!