When a Tandems event is underway, you are teamed up with 4 other players (1 player per pet) to achieve a common goal: feed your pets until they reach full maturity and unlock the rewards! You and your tandems work together to fill the progress bar of your pets, allowing you to unlock special rewards at each stage, until you reach the final grand prize! You can't change tandems during the event. 

 Tandems - Matching partner

To ensure excellent teamwork, our system randomly selects 4 tandems who have had similar gaming activity to you over the last few weeks. This way, you team up with committed players who will help you develop your pets so that together you can earn your rewards!

 Tandems - Matching - Partner is feeding your pet

Once you're associated, you're associated for the duration of the Tandems. If your tandems become less active during the event, don't worry, we've set up reminders and notifications to keep them involved and on track to achieve your shared goals! 🚨

Once again, you can't change tandems once you've partnered up. Our advice? You can see up to 4 pets evolve during an ongoing event, so focus on your most active tandems (and therefore your shared pet) to maximise your progress!

For more details about our various features, you can browse our FAQs and, of course, if you would like more information on this subject, we invite you to contact our Customer Service by clicking on the Settings tab (with the 3 lines) at the top right of your home screen, then on Help. To open a conversation, you can either click on the bubble 💬 in the top right corner or click on ‘Chat with us’ at the bottom of the page.

We hope you have fun playing!