The actions or behaviour we consider abuse in our game include, but are not limited to, the following:

• Account abuse
• Game refund abuse
• Chat abuse
• Payment refund abuse
• Emoji spamming/abuse
• Insulting and/or abusive naming (e.g. political statements, etc.)
• Insulting and/or abusive profile pictures (e.g. political statements, emblems, etc.)
• Abuse via Customer Service
• Abusive use of game mechanics

If you would like more information on this topic, you can contact our Customer Service by tapping on the Settings icon (with the 3 lines) at the top right of the screen, then on the “Help” button ". You can then open a conversation by tapping the bubble 💬 in the upper right corner.

Have fun and enjoy playing!