We want to ensure that all players can enjoy the full variety of stickers and albums in the collection feature.   

You may see different stickers and albums to those in the apps of your friends or family. This is because you started playing at different times but as you continue playing and progress, you will eventually see additional albums added to your collection.

Accessing albums and stickers in this way allows players to enjoy the entirety of the collection regardless of when they started playing.

For further information, contact our Customer Service. To do so, tap on the Settings button (three lines) at the top right of the screen, tap on “Help” and then on the speech bubble at the top right.