You may receive a pack containing stickers you already own. These are called duplicates. To find your duplicate stickers, go to your collection overview and tap on "Duplicates".
 
Duplicates Icon

Duplicate stickers are added to your duplicate collection. Once you have collected enough duplicate stickers, you can exchange them for a new pack which may help you complete one of your collections or your entire album.

For further information, contact our Customer Service. To do so, tap on the Settings icon (three lines) at the top right of the screen and then on "Support".

 

Enjoy the games!