Collections are available to all players once XP level 6 or higher is reached.
After reaching level 6, you have the chance to receive packs when playing on qualifying tables.
Tables that include the chance of receiving packs have a “Chance to get” icon displayed on them.
When a pack appears in the centre of the screen during a game, it has been granted. It is immediately added to your current album and a notification on the "Collections" icon will appear.
For more details about our various features, you can browse our FAQs and, of course, if you would like more information on this topic, we invite you to contact our Customer Support by tapping on the Settings tab (with the 3 lines) at the top right of your home screen, then on Help. To open a conversation, you can either tap on the speech bubble 💬 in the top right corner or tap on ‘Chat with us’ at the bottom of the page.
Have fun and enjoy playing!