• Make sure you are playing the latest version of the game.
• Make sure the desired payment method is set up correctly on your device (Google Pay, Apple Pay, Credit Card, etc.)
• Make sure your mobile internet connection is strong and stable
• Use a Wi-Fi connection instead of a mobile connection
• Avoid any physical objects that might interfere with a wireless connection e.g. walls or anything placed between the router and your device
• Check that other devices connected to your Wi-Fi or network are not currently in the process of doing any data-intensive activities, e.g. streaming or downloading
• Force close the app
• Restart your router

For further information, contact our Customer Service. To do so, tap on the Settings icon (three lines) at the top right of the screen and then on "Support".

Enjoy Rummy Fun!