My chips were deducted but I couldn't play

In the majority of cases, the chips are refunded automatically after a connection problem occurs. On rare occasions, the refund could take a...

Report an interrupted game

If you experienced an error while playing a game of Belote or Coinche and lost your chips as a result of this, please do the following: Open...

Report a feature that isn’t working

In case a feature in our game isn’t working, please contact us. To do so, simply: Open the contact form by clicking the bubble&nbs...

Report a game error

If you notice an issue with the game rules of either Belote or Coinche, please contact us. In case you have lost chips because of this, we w...

Technical Tips - Mobile (iOS/Android)

How to solve connection issues (iOS/Android)?Belote.com is a live game against other players. For this reason, players need to have an unint...

Why won't Facebook Connect work?

We inform you that the Facebook platform has implemented a new data protection system, giving you the opportunity to regularly monitor the p...

Performance switch

Some old or weak devices can experience slowdowns when loading the application and during the game phase (jerky animations, disconnections)....

What is the Connection Indicator?

You can now check your internet connection strength with the new indicator next to your avatar. This allows you to check if you are having t...