At Belote.com, our main aim is to ensure that all our players enjoy the time spent on our app.
We are committed to protecting our users from any potential abuse by malicious players. To try to ensure this, we have developed our app to offer all players a fair gaming experience and also have many policies and measures in place to protect our players from potential abuse.
The FAQs in this section of our app will go into more detail about what we consider abuse and what actions we take to ensure fairness against any players who use unfair practices or abuse either the game, our players, or our team members.
What do we consider abuse in our game?
The actions or behavior we consider abuse in our game include, but are not limited to, the following points:
- Account abuse
- Game refund abuse
- Payment refund abuse
- Emoji spamming/abuse
- Abuse via Customer Service
- Abusive use of game mechanics
- Insulting and/or abusive naming (e.g. political statements, illegal, illicit, defamatory, xenophobic, pornographic, racist, vulgar content, etc.)
- Insulting and/or abusive profile pictures (e.g. political statements, illegal, illicit, defamatory, xenophobic, pornographic, racist, vulgar content, etc.)
What actions can/does Belote.com take in cases of abuse or attempted abuse?
In case we establish that a player has abused or attempted to abuse our game in any way, we reserve the right to take any of the following actions:
- Temporary or permanent block of account
- Deactivation of automatic refunds
- Deduction of in-game currency
- Temporary or permanent muting or deactivation of in-game emojis
- Rejection of Customer Service issues without an answer
- Editing of in-game content such as player name or club name
- We also reserve the right to take legal action against the player.
We remind you that in accordance with our Terms & Conditions, which you accepted by accessing the application, Belote.com reserves the right to refuse, at its sole discretion, to any user access to Belote.com sites or services without notice, for any reason (including, without limitation, breach of these Terms of Service).
In the most extreme cases, we also reserve the right to take legal action against the player.