How to solve connection issues (iOS/Android)?


Belote.com is a live game against other players. For this reason, players need to have an uninterrupted, stable internet connection in order to play.
 
Many factors can lead to interruptions in the internet connection, we therefore recommend trying the following in case you have technical issues:
1. Ensure the latest version of the game is installed. You can find this information in the FAQ “What is the latest available version of Belote.com” corresponding to your device or by searching for the app in the app store.
2. Play via a wifi connection (rather than mobile connection, such as Edge, 3/4G).
3. Avoid having many large objects, e.g. walls, between the router and the device.
4. Ensure other people using the wifi connection are not doing bandwidth intensive activities (e.g. music or video streaming/downloading).
5. Force close the app.
6. Restart the router.
If you would like more information on this subject, we invite you to contact our Customer Support
by clicking on the bubble or on the“contact us” icon located in the upper right corner of this FAQ
or on the“Customer Support ”link located at the bottom left of your screen.
 
We hope you enjoy playing at Belote.com!