Our main aim at the Grand Gin Rummy Hotel is to ensure that all our guests enjoy their stay, meaning that all Grand Gin Rummy players enjoy using our app.

To try to ensure this, we have developed our app to offer all players a fair gaming experience and also have many policies and measures in place to protect our players from potential abuse.

The FAQs in this section of our app will go into more detail about what we consider as abuse  and what actions we take to ensure fairness against any players who use unfair practices or abuse either the game, our players, or our team members.