Please complete the following to find your purchase history and order numbers:
  • Open the following link in your browser: https://reportaproblem.apple.com/
  • Log in with your Apple ID
  • Select “Invoices” and search for your purchase
  • Choose “Invoice” on the right, take a screenshot and send this to us via the in-app support (ensure the transaction ID is clearly shown, ie. MNHTJL1W0P)